Terms of Service

About TradeBooks

TradeBooks is a business management application for UK sole traders, provided by TradeBooks ("we", "us", "our"). The service includes invoicing, quoting, bookkeeping, diary management, expense tracking, VAT and tax tools, and client enquiry management.

By creating an account and using TradeBooks, you agree to these Terms of Service. If you do not agree, please do not use the service.

Your Account

• You must provide accurate information when creating your account and keep it up to date
• You must be at least 18 years old to use TradeBooks
• You are responsible for keeping your login credentials secure and for all activity under your account
• One account per person — accounts may not be shared between individuals
• You must notify us immediately at support@tradebooks.uk if you believe your account has been compromised

Subscription & Payment

• Free plan — available indefinitely with limits on the number of invoices, quotes, clients, jobs, expenses and AI uses
• Pro subscription — £7.99/month or £59/year, billed in advance. Unlocks unlimited use of all features
• Automatic renewal — subscriptions renew automatically at the end of each billing period. You will receive an email reminder before renewal
• Cancellation — you may cancel at any time in Settings → Subscription. You will retain Pro access until the end of your current billing period. No refunds are issued for the remaining period
• Payment — handled securely by Stripe. We never see or store your card details
• Failed payment — if a payment fails, we will notify you by email. After a grace period your account will revert to the free plan. Your data is never deleted due to non-payment

Your Data

• You own all data you enter into TradeBooks
• You can export all your data at any time in CSV or JSON format from within the app
• You can request deletion of your account and all data at any time via Settings or by emailing support@tradebooks.uk
• We store your data securely on EU-based servers. See our Privacy Policy for full details
• We do not sell, rent or share your data with third parties for marketing purposes
• If we ever discontinue TradeBooks, we will give you at least 60 days' notice and the ability to export your data before closure

AI Features

TradeBooks uses artificial intelligence to power several features including quote generation, receipt scanning, payment chaser drafting, and contract generation. These features are powered by Anthropic's Claude API.

• AI features are optional — the core app works fully without them
• When you use an AI feature, the relevant content is sent to Anthropic's API. See our Privacy Policy for details
• Free plan users receive a limited number of AI uses per month. Pro subscribers have unlimited AI use subject to fair use

Financial Information — Important Disclaimer

• Always consult a qualified accountant or tax adviser before submitting a tax return or making financial decisions based on figures from the app
• We are not liable for errors in tax or VAT calculations, however caused
• SA103 expense categories and tax estimates are provided as guidance only — tax law is complex and your individual circumstances may differ
• TradeBooks does not constitute "Making Tax Digital" (MTD) compliant software for HMRC submission purposes unless explicitly stated

Acceptable Use

You agree not to:

• Use TradeBooks for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to access another user's account or data
• Use automated tools, bots or scripts to access or abuse the service
• Attempt to reverse-engineer, decompile or extract the source code of TradeBooks
• Use the AI features to generate content that is misleading, fraudulent or harmful
• Resell or sublicence access to TradeBooks to third parties

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice depending on the severity of the breach.

Service Availability & Liability

• We aim to keep TradeBooks available at all times but cannot guarantee uninterrupted service
• We will notify users of planned maintenance where reasonably possible
• To the maximum extent permitted by law, we are not liable for any loss of data, loss of profits, or consequential losses arising from use of or inability to use TradeBooks
• Our total liability to you in any 12-month period shall not exceed the subscription fees you have paid to us in that period
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law

Changes to These Terms

We may update these terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of TradeBooks after the effective date constitutes acceptance of the updated terms.

The latest version of these terms is always available at tradebooks.uk/terms and within the app under Settings.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of TradeBooks will be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.